Millions of pensioners across the UK are set to receive a £562 winter support payment from the government, providing much-needed relief as energy and living costs continue to climb. The Department for Work and Pensions (DWP) has confirmed that this one-off, tax-free payment will be automatically issued to eligible pensioners born before April 1961, starting from November 2025.
Officials say the measure is designed to help older citizens heat their homes, manage rising bills, and avoid financial hardship during the colder months — a move widely welcomed by campaigners and retirees alike.
Why the £562 Payment Has Been Introduced
According to the DWP, the £562 winter top-up is part of a broader Winter Support Package aimed at shielding pensioners from the ongoing cost-of-living pressures. Over the past two years, inflation and energy prices have remained stubbornly high despite a slowdown in global gas markets.
Many retirees — particularly those on fixed incomes or Pension Credit — continue to feel the squeeze. The DWP said the new payment will “provide immediate and targeted help to those most affected by high household costs and energy bills.”
The initiative mirrors the government’s earlier cost-of-living payments but is specifically targeted at older citizens, reflecting the higher winter mortality risk and health costs associated with cold weather.
Who Will Receive the £562 Payment
The DWP has confirmed that no application is required — eligible pensioners will receive the money automatically into their bank accounts.
Eligibility Criteria
To qualify for the £562 Winter Support Payment, you must:
- Be born on or before 5 April 1961 (aged 64 or older by early 2025)
- Be resident in the UK during the official qualifying week (date to be announced by DWP)
- Receive one or more qualifying benefits, such as:
- State Pension
- Pension Credit
- Attendance Allowance
- Carer’s Allowance or other related DWP benefits
| Eligibility Factor | Requirement | Notes |
|---|---|---|
| Age | Born before 5 April 1961 | Typically aged 64+ in 2025 |
| Residence | Must live in the UK | Exceptions possible for UK citizens abroad on military/service contracts |
| Benefit Status | Receiving State Pension or linked DWP benefit | Automatic payment applies |
| Tax Status | Tax-free payment | Will not affect benefit entitlements |
Payments will be made to the same bank account used for regular pension or benefit payments, and recipients will see it appear under the reference “DWP Winter Payment.”
When Will the £562 Be Paid
The rollout begins in November 2025, with most eligible pensioners expected to receive their payment by January 2026. The payment window mirrors that of the Winter Fuel Payment, allowing DWP systems to process both benefits simultaneously.
Those who qualify for both schemes may receive a combined payment, showing up as one total amount.
Example Payment Schedule
| Payment Type | Estimated Date Range | Amount |
|---|---|---|
| Winter Fuel Payment | November 2025 – January 2026 | £250–£600 |
| New £562 Winter Support Payment | November 2025 – January 2026 | £562 |
| Total Potential Support | Up to £1,162 | Depending on age and eligibility |
This makes the 2025/26 winter support one of the most generous ever offered to UK pensioners.
How It Links to the Winter Fuel Payment
The new £562 payment is separate from, but in addition to, the long-running Winter Fuel Payment, which assists pensioners with heating costs. The DWP has confirmed that pensioners receiving both will not need to apply twice.
Together, these payments represent a major boost to winter support — potentially worth more than £1,000 in total for many households.
For example, a couple both born before 1943 and receiving the Winter Fuel Payment at the higher tier could receive:
- £600 (Winter Fuel Payment) + £562 (Winter Support Payment) = £1,162 total.
How to Check Eligibility
Most pensioners will not need to take any action, but it’s wise to confirm your details are correct.
You can:
- Visit the official GOV.UK Winter Fuel Payment page.
- Call the Winter Fuel Payment Helpline for guidance (0800 731 0160).
- Check your online DWP account for notification of the upcoming payment.
It’s important to ensure your bank details and address are up to date with the DWP to avoid processing delays.
The Role of Pension Credit
The government has emphasised that those receiving Pension Credit will automatically qualify for the £562 payment. Pension Credit acts as a “gateway” benefit, unlocking access to other forms of support such as:
- Free TV licences (for over-75s)
- Council Tax reductions
- Cold Weather Payments
- Free NHS dental care and prescriptions
If you think you might be eligible but aren’t currently receiving Pension Credit, apply as soon as possible. Even a small entitlement can open the door to significant financial help.
Applications can be made through the Pension Credit online service or by calling 0800 99 1234.
Why the Payment Matters
Charities like Age UK and Independent Age have welcomed the move, describing it as “timely and vital.” Many older Britons still face difficult choices between heating their homes and covering essentials such as food or medication.
Energy costs remain volatile, and while wholesale prices have stabilised, bills for consumers are expected to stay 30–40% higher than pre-2020 levels.
The DWP said the £562 payment will help “ensure that no pensioner is left behind or forced to compromise on their well-being during the winter months.”
Public and Expert Reaction
Reactions have been largely positive:
- Pensioner groups praised the automatic rollout, calling it “a lifeline, not a luxury.”
- Consumer watchdogs urged the DWP to simplify communication so older citizens clearly understand what they’re entitled to.
- Economists noted that while the measure will add pressure to public spending, it will also stimulate local economies, as most of the funds go directly into essential spending.
Some critics, however, argue that the payment may not be enough to offset the cumulative impact of inflation and rising healthcare costs, suggesting that long-term reform of pensioner support may still be needed.
What to Do If You Haven’t Received the Payment
If you believe you qualify but haven’t received the £562 by February 2026, contact the Winter Fuel Payment Centre or your local Jobcentre Plus. You’ll need:
- Your National Insurance number
- Bank account details
- Proof of residence (if recently moved)
FAQs:
Who will get the £562 payment?
Anyone born before 5 April 1961 who receives the State Pension or qualifying DWP benefits.
Do I need to apply for it?
No. The payment is automatic for eligible pensioners.
When will the payment arrive?
Between November 2025 and January 2026.
